Please note that as of 04 January 2022 these Terms and Conditions have been amended and the provisions of clause 1, 4 and 8 have been amended.
These terms and conditions govern the use of the MTN Daily Deals subscription service and related features (“the Subscription Service”).
The terms of this agreement (“Terms and Conditions”) govern the relationship between you, the billing service provider (MTN SA (Pty) Ltd and their respective affiliates) (“the Billing Partner”) and 3Way Marketing (Pty) Ltd (and its respective affiliates) (collectively hereinafter “Us” or “We”) regarding your use of the Subscription Service.
3Way Marketing has agreements with a variety of deals providers (“Deals Providers”) to provide the Subscription Service offering defined in clause 1. below.
1. Description of the Subscription Service
Subscribers to Daily Deals will be provided with access to vouchers and coupons across a range of categories: Food, Spas & Beauty, Fitness, Travel, Appliance Deals, Apps & Digital and Activities against payment of the subscription fee.
Vouchers and coupons may be redeemed online or in store, where applicable.
A subscription fee of
is payable on a recurring basis for this Subscription Service.
The subscriber opts in by visiting signup.dailydeals.mtn.co.za or dialling *686*6628# (Daily Subscription) or *686*9430# (Weekly Subscription).
The Subscription Service is offered on a promotional basis and may be withdrawn from the market or changed at any time and at the Billing Partner/ 3Way Marketing’s discretion.
Notwithstanding such withdrawal vouchers issued as part of the Subscription Service remain valid until expiry.
The subscriber may cancel this service at any time without contractual penalty. If the subscriber does not cancel the service, it will endure on a daily or weekly basis until cancellation is received by the Billing Partner / 3Way Marketing. Notwithstanding such cancellation, vouchers issued as part of the Subscription Service remain valid until expiry.
2. Deal services
Subscribers are able to access vouchers and coupons via the service. Vouchers and coupons are provided by Deals Providers and may be amended from time to time.
The validity, limits per customer and redemption process for each voucher or coupon is determined by the Deals Provider and specifically stated on the deal detail page on the Daily Deals platform.
The onus is on the subscriber to familiarise themselves with the redemption process prior to redemption.
Certain vouchers or coupons will be made available immediately as a digital download, while others need to be redeemed with a deal code at checkout.
The deal code will be sent to the subscriber by SMS.
The deal code will only unlock the specific voucher, discount or free item selected.
Additional terms and conditions may apply to the redemption of vouchers and coupons where these are imposed by the Deals Providers. These will be communicated to the subscriber at the time of issuing the voucher or coupon.
Vouchers will remain valid for the period set out in the Consumer Protection Act to the discounted value of the voucher. Coupons will remain valid for the period specified.
No cash refunds will be issued for vouchers or coupons, or any unspent value attached to such.
3. Duration and Termination
The Subscription Service will endure on a day-to-day basis from the start date until the Billing Partner / 3Way Marketing in its sole and absolute discretion elects to discontinue the promotion. The subscriber may cancel at any time during this term, without penalty. The subscriber is responsible for ensuring that cancellation of the service is actioned in accordance with clause 6 below.
Should the subscriber incorrectly complete the cancellation process, the Billing Partner and 3Way Marketing will not be liable for any additional costs or compensation due to the error.
The subscriber acknowledges that the Billing Partner / 3Way Marketing may terminate this agreement by written notice, including email or SMS, and without liability in the event of the termination of its agreement with a Content Provider or an upstream licensee relevant to the provision of any connectivity service.
4. Payment and Terms
Where the subscriber has selected the daily billing option, a subscription fee of R2.00 per day will be deducted in full from the subscriber’s airtime balance on a daily basis from the date that the subscriber subscribes to the Subscription Service.
Where the subscriber has selected the weekly billing option, a subscription fee of R10.00 per week will be deducted in full from the subscriber’s airtime balance on a weekly basis from the date that the subscriber subscribes to the Subscription Service.
5. How to Stop the Recurring Subscription
To cancel the service the subscriber should: dial *123#, reply 1 to Manage Subscriptions then reply 1 to View or cancel subscriptions. The subscriber will receive an SMS notification confirming that the subscription has been successfully canceled.
6. Customer Support
For MTN billing queries, dial 135 (free from your MTN SIM).
For any other queries related to the Subscription Service, dial 135 (free from your MTN SIM) or email dailydealssupport@3waymarketing.co.za
7. Marketing, Notices, Disclaimer and Limitation of Liability
3Way Marketing is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. 3Way Marketing may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. WASPA website: www.waspa.org.za
The service is a subscription service charged at R2.00 per day or R10.00 per week. By using the service you agree that you are 18 years or older and have the bill payers’ permission. Compatible handsets only. To unsubscribe dial *123# (see clause 6. above). For help call 135 (see clause 7. above).
By using the service you agree to receive SMS alerts and promotional material relating to this and similar services. To opt out, visit the My Account page and update your communication preferences.
Service provided by Billing Partner and 3Way Marketing, 4 Umvumvu Drive, Simbithi, Ballito 4390.
This service must not be used;
We have the right to suspend or terminate the services of any customer who does not comply with these terms and conditions or any other related contractual obligations, and we have the right to take down any content (hosted as part of the service) that it considers illegal or for which it has received a take-down notice.
3Way Marketing and Billing Partner accept no liability for any loss or damage to the property or equipment of the subscriber arising out of the provision of the product.
Application for, use of and subscription of the product are at the sole risk of the subscriber or applicant.
The subscriber is solely responsible for all actions authenticated by credentials associated with their account(s).
3Way Marketing and Billing Partner accept no liability for any loss or damage suffered by subscribers as a result of unauthorised use of the subscriber’s credentials.
8. Protection of Personal Information and Direct Marketing
MTN and 3Way Marketing are committed to protecting the subscriber’s privacy and ensuring that their personal information is protected in accordance with data protection legislation and regulation in South Africa, including but not limited to the Protection of Personal Information Act 4 of 2013 (POPIA). Without limiting the generality of this commitment, these parties will:
The subscriber consents to the processing of his or her personal information as outlined above.
The subscriber shall familiarise himself or herself with the Customer Privacy and Notice available on the MTN Website.